Example of order letter :
PT PRATAMA JAYA
Jalan Kemang Raya
, Jakarta 12730
Phone : 021
77813254 Fax : 021 7618896
5th January
2016
Mrs. Cinta Sahara
PT.Thosiba Sejati
Jalan Jenderal Ahmad
Yani Kav.48
Jakarta 10570
Dear Madam,
Thank you for sending
us the catalogue and price list of your product. Quality and price of the
product that you offer are satisfy and we would like to order the following
items :
Item
|
Quantity
|
Unit Price
|
Amount
|
Thosiba Portege Z10t-A104
|
3
|
Rp 18.220.000
|
Rp 54.660.000
|
Thosiba Satellite C800-1023
|
5
|
Rp
4.130.000
|
Rp 20.650.000
|
We hope that our order will
be arrived no longer than 5th of February and we would like to
cancel if our order have not arrive on the due date. The payment will be processed
after the ordered items has arrived at our warehouse and please say whether
this is agreeable to you.
Yours Faithfully,
Muhammad Arka
Sales Manager
Example of complaint letter :
Example of complaint letter :
PT PRATAMA JAYA
Jalan Kemang Raya
, Jakarta 12730
Phone : 021 77813254
Fax : 021 7618896
Mrs. Cinta Sahara
Jalan Jenderal Ahmad
Yani Kav.48
Jakarta 10570
Dear Madam,
Herewith this letter ,
we would like to inform you that on 5th January 2016 we ordered a Thosiba
Satellite C800-1023. We have received Thosiba Satellite C800-1023 on 24th
January 2016 but when we opened it, we found some damages. The product which
damaged are 2 units broken keyboards and 1 unit useless monitor.
For the evidence we
will return the damaged product and please give us the replacement of new
product soonest.Thankyou for your attention and cooperation.
Sincerely yours,
Muhammad Arka
Sales Manager